A woman was outraged after being fired for being late 96 percent of the days she worked from home.
Suzie Cheikho, 38, worked for Insurance Australia Group for 18 years before being sacked for “not typing enough”.
The employee, who works from home, was fired after her boss tracked her computer using special keystroke software.
According to The Fair Work Commission (FWC), she was “shocked and confused,” Suzie said, although ironically her own remote work performance lagged after missing deadlines and meetings.
The former consultant had created an improvement plan after concerns were raised about her performance and was responsible for overseeing work-from-home compliance.
While reviewing her performance after she was placed on the plan last November, her company used tracking software to count how many keystrokes she made throughout the day.
When they saw that February’s numbers didn’t live up to their expectations, they gave her a kick.
She reportedly admitted to colleagues, “Sometimes the workload is a bit slow, but I’ve never been off work.”
“I mean, I might go shopping from time to time, but it’s not for the whole day. I need to take some time to think about this and I will provide an answer.
Suzie’s review lasted 49 days between October and December. News AU reported.
The shocking results revealed that she did not work her shift hours for 44 days, started her shift late on 47 days, finished early on 29 days and worked zero hours on four days.
On the days that Suzie chose to log in, she had “very low key activity,” recording 117 hours of no keystrokes in October, a whopping 143 hours in November, and 60 hours in December.
During the period of her study, she was averaging 54 beats per hour, showing that “she was not showing up for work and not performing the work as required.”
But the woman denied the claims in a formal meeting after her surveillance, saying she sometimes used other devices to log in when she had “system problems” on her laptop.
“Sometimes the workload is a little slow, but I’ve never been without work,” she told her supervisors, according to the FWC results.
However, the FWC found that Suzie had scribbled “F***” on her hand during a performance call with her manager at Teams.
Explaining that she had “a few things going on” due to an injury, she said: “I’ve had a lot of personal issues that have caused my mental health to deteriorate and unfortunately I feel this has affected my performance and my performance Health has affected.” work.”
FWC Deputy President Thomas Roberts concluded that the evidence showed Suzie “did not work as she was required to do during her designated hours” during surveillance.
He found that Suzie was unable to provide a credible explanation for the data, either to her employers or throughout the FWC process.
“The applicant was fired for a valid reason for misconduct. I have little doubt that the factors underlying the applicant’s separation from work were serious and real,” he added.