Vodafone down latest — Thousands of customers fuming after being left without internet due to ‘nationwide’ outage
THOUSANDS of customers are having problems with Vodafone today and many are complaining of losing internet access.
According to Downdetector, which monitors outages, the company is experiencing an outage.
There are currently over 2,500 reports of issues, with many complaining about Vodafone on social media.
One user wrote: “Vodafone having a major outage this morning?”
A second moaned: “Rather a faulty network provider than a faulty modem. The whole country is down for Vodafone.”
Read our Vodafone Down blog below for the latest news…
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Downdetector messages increase
There are now over 2,800 reports of problems with Vodafone on Downdetector.
Most of the complaints are still related to problems with the fixed line internet.
One customer called the company “ridiculous” after the service was discontinued.
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What is the best broadband provider near me?
To find the best broadband provider in your area, use one of the tools on a price comparison site like USwitch.
You check your zip code and find out which provider offers you the top speed. It also shows you the range of speeds you can expect in your area.
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It’s not Vodafone’s first outage
It’s not the first time Vodafone has been down for customers leaving them without internet.
In February, hundreds of customers were unable to get online after an outage.
As of October last year, over 1,000 customers were experiencing broadband and Wi-Fi issues.
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Vodafone is investigating broadband connectivity issues
Vodafone is currently investigating the broadband connection issues many are facing this morning.
The spokesman added: “Our dedicated teams are working to get everything restored as soon as possible.”
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Am I entitled to compensation from Vodafone?
Depending on your issue, you may be eligible for compensation or an account credit.
Your best bet is to contact Vodafone and see if they can solve your problems for you.
Internet companies typically pay £8 for any claim that broadband and phone services are not repaired after two full days without service.
If you are a cellular subscriber and are experiencing a lack of service, you may be entitled to a refund or account credit, depending on the circumstances.
In the meantime, you can file a complaint with Vodafone on its website.
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What problems do customers have?
The problems started just after 8:00am this morning and as of 8:49am over 2,200 problems have been reported.
Most of the problems relate to customers having trouble accessing the landline internet.
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Problems are common
The outage appears to be widespread, with customers in London, Cardiff, Birmingham, Manchester and Edinburgh struggling.
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Angry customers take to social media
One person said: “That’s why I’m leaving Vodafone, as soon as it rains the internet switching goes what a joke.”
Another customer said: “At least Vodafone is consistently the worst.
“Internet went down… again.”
A third person added: “Working from home and can’t connect? In NE34 but according to your website no problems!”
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Vodafone in the red for thousands
Vodafone has gone under as thousands of customers struggle to access internet services.
According to Downdetector, which monitors outages, the company is experiencing widespread disruptions.
