Verizon scam alert as customers receive spam texts from their own numbers

VERIZON customers receive spam SMS from their own phone numbers – prompting the provider to issue an alert.

Many customers have turned to Reddit and Twitter to express their frustration and confusion.

In March alone, Americans received about 4.9 billion robocalls


In March alone, Americans received about 4.9 billion robocallsPhoto credit: Getty

twitter user, ChiamakaxadaugoShe wrote: “Uhhhh how did I get a spam text message from my own number???”

Another Twitter userJoshua wrote, “So now I’m getting spam text messages from my own cell phone number?”

A Reddit user posted that they “got a text message from [themselves] say Free Msg: Your bill for March is paid. Thanks, here’s a little present for you: [spam link to Russian news site].”

In some other cases, the message includes a link that directs people to an invitation to complete a Verizon customer survey.

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Verizon has acknowledged the issue and has stated that it is working to resolve the issue.

A Verizon representative said in an emailed statement, “Our team is actively working to block these messages and we have been working with US law enforcement to identify and stop the source of this fraudulent activity.”

In the meantime, Verizon strongly discourages customers from clicking on these messages.

Increase in spam messages and phone calls

It’s no secret that spam messages and calls have increased.

As of February 2022, Americans received nearly 3.8 billion robocalls, according to a study by robocall blocking app YouMail.

The increase comes after steps were taken last year by the Federal Communications Commission, which mandates phone and cable companies to implement a technology called STIR/SHAKEN.

The acronym stands for Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN) standards.

It is designed to check where calls are coming from and reduce spam calls.

However, this technology has only enticed scammers into more sophisticated ways.

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