Venmo down updates — Thousands of users report issues with payment app as services ‘not working’
THOUSANDS of Venmo users are reporting problems with the app.
According to users via Downdetector, the services were “not working” and payments were not being made.
Reports peaked around 10:30 a.m. ET today, with most people complaining about issues with the app itself, as well as with payments and money transfers.
However, it appears that the issues have been resolved.
The US Sun reached out to Venmo for comment but did not receive a response.
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More complaints about X
One user posted a video about their ongoing issues with the Venmo app and wrote, “How do I fix this? It says I received my 28 for transactions but I can’t transfer it to my account.”
Someone replied: “Mines do this too, I got $30 but it says there is nothing in my account.”
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Solved for most problems
The reports of problems on Downdetector have decreased significantly to around 400.
It appears to be resolved, although there is no official word from Venmo.
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The reports are starting to decline
Although the number of reports remains well over 2,600, the number of reports is beginning to decline.
Some users even say that the app is “back” and functional.
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Not a word from Venmo
The US Sun has reached out to Venmo for comment but has not yet received a response.
The company has also not released any official updates via social media.
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Balances are not updated
Venmo users also say their balances are not updating in the app.
One person further said Down detector: “I sent Venmos to my wife and they don’t show up on her account. And the balance I had that I sent with hasn’t changed. But you can clearly see the transactions being sent.”
Another wrote: “My available balance has not been updated and I have received multiple payments in the last 2 days! It was not credited to my account. Should I ask if the customer can simply request a refund? I can’t get through in chat or phone.”
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Users continue to share issues
Venmo users use Downdetector to share their problems with Venmo.
One wrote: “Don’t leave me on App Michigan.”
Another commented: “Something went wrong” I can’t even get into my account!”
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Users complain about services “not working”
Venmo users took to the Downdetector comments to complain about the issues they were experiencing
One person wrote: “The app stopped working and suddenly didn’t even exist in the Play Store.”
Another commented: “I had some major issues with an Amazon purchase I made on the 6th when I went to post again last night which caused my account to go negative – and now the apps don’t work at all and the customer service number is occupied.”
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North American outage map
Below is a map of the places where users in North America are having the most problems with Venmo.
Venmo outage heatmapImage credit: Downdetector
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Most reported problems
Below are the problems most commonly faced by Venmo users.
Most reported problems with VenmoImage credit: Downdetector -
The reports are piling up
Below is a graphic of the Venmo issues reported in the last hour.
Venmo outage chartImage credit: Downdetector -
Venmo is down
According to Downdetector, more than 2,000 Venmo users have reported issues with Venmo.