GADGET owners are being warned about a sinister scam that will “charge your bank account”.
The US government’s Consumer Protection Agency warned that the scammer is using a popular brand name to fool you.
In an official security memo, the FTC warned that “scammers are back at work.”
It warns gadget owners that scammers are pretending to be from the Geek Squad – Best Buy’s official tech support service.
The scam starts with you receiving a text message or email – claiming that you will be charged hundreds of dollars to renew your Geek Squad membership.
It states that you must call a phone number within 24 hours to dispute the charge or cancel your membership.
“If you call the number — which you shouldn’t do — the scammer could ask you for remote access to your computer,” the FTC warned.
“If you give it to them, they can install spyware programs on your computer, steal your online banking credentials and take money out of your bank account.”
There are several ways the scam can rob you of your money.
A common tactic is to ask for your bank details to refund your money.
They then fake a transaction that gives the impression that you were accidentally overpaid.
To get back at the scammers, they will ask you to buy gift cards and then provide the numbers or PINs.
“Scammers send alarming messages like this to confuse you. Don’t let this happen,” the FTC warned.
“If you believe the message is legitimate, contact the company in question on a phone number that you know is genuine. Don’t use the number in the message.”
You should also check your credit card or bank account for unauthorized transactions.
If you see something you don’t recognize, you should ask the bank to reverse it and refund your money.
The most important thing is not to give the scammers any information or money in the first place.
If someone from Geek Squad calls you about urgent charges, contact Best Buy directly and verify the claims.