CUSTOMERS at AT&T can claim a portion of a $14 million pot in a new settlement.
Telecom giant AT&T has agreed to settle a class action lawsuit alleging it illegally charged customers.
Affected AT&T users in California have until October 29, 2022 to claim a portion of the settlement payout.
According to the lawsuit, the company added a $1.99 “administrative fee” to the bills of all postpaid cellular customers.
This fee was never disclosed to customers and allowed AT&T to charge more for its services without advertising higher prices to customers, the plaintiffs said.
Not only were management fees allegedly only visible after a customer signed up and received their first bill, but the lawsuit alleges that the fees were “deliberately” buried on bank statements.
“Through this scheme, AT&T has unfairly and improperly extracted hundreds of millions of dollars in ill-gotten gains from California consumers,” the lawsuit states.
AT&T did not admit wrongdoing by choosing to settle the lawsuit.
“We dismiss the allegations in this lawsuit because we clearly disclose all fees charged to our customers. However, we have decided to settle this case to avoid a lengthy and expensive litigation,” an AT&T spokesman told The Sun.
Eligible for Cash from the Settlement
Though customers across the country have been impacted by AT&T’s allegedly nefarious billing strategy, only California residents can claim a portion of the settlement.
AT&T customers in California who had a postpaid cellular plan and were charged management fees between June 20, 2015 and June 16, 2022 are eligible for compensation.
Customers should also provide their AT&T phone number or account number, if both are known.
The deadline to submit a claim is October 29, while eligible class members must opt-out by September 29 if they do not wish to participate.
Affected consumers should have received an email, text message, or physical communication about the settlement that
According to the settlement, anyone filing a claim could expect to be paid anywhere from $15 to $30.
Payment amounts vary based on how many consumers join the class action.
However, this represents only a small portion of the fees AT&T charges the average customer.
The Verge reported that AT&T has billed its customers an average of $180 in management fees since 2015.
Millions of T-Mobile customers can claim a portion of a $350 million class action settlement.
We also explained how a government program is helping low-income households get free or discounted internet service.
https://www.the-sun.com/money/6018747/att-class-action-lawsuit-settlement-administrative-fees/ Thousands of AT&T customers can get a share of the $14M pot after “overcharge failures” – see who qualifies