Shoppers slam Walmart over ‘worst warranty policy’ claiming any hope of a replacement item is ‘not an option’

WALMART shoppers are hitting out at the department store chain over its return policy.

Some retailers allow customers to return their products within a certain number of days for a full refund.

Walmart customers who purchase electronics under warranty can only receive a refund within 30 days


Walmart customers who purchase electronics under warranty can only receive a refund within 30 daysPhoto credit: Getty

For most consumer electronics items, Walmart only gives shoppers 30 days to return the item and get a refund.

They must also have a receipt in hand.

However, Walmart offers shoppers the option to purchase a warranty separately.

However, a buyer who purchased one with an electronic device embarrassed the company, calling it the “warranty policy of all time.”

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“I buy the two year protection plan and they can’t even refund me enough money to buy a new controller ($100 controller). They want to give me $65 and a replacement is not an option,” one user said X wrote.

The cost of the protection plan may vary depending on the term and amount of coverage.

For example, a two-year plan costs $16 and can be used for items that cost between $100 and $199.99.

However, you can only receive a refund within the first 30 days.

All repairs are free of charge.

Walmart did not respond to The US Sun’s request for comment.


But it’s not just Walmart’s warranty policy that annoys customers.

Some Walmart customers in Alabama said they were overcharged for sales tax after the state adjusted its tax rate from four percent to three percent.

An X user accused Walmart did a “terrible job” preparing for the new tax legislation.

At other retailers, Kroger’s customers weren’t too happy with the grocer’s delivery policies.

A customer called the chain because it failed to include items or substitutes when ordering online.

“I love and hate the grocery delivery service @kroger offers,” one shopper said said on X

“Every time we order chicken breasts, we have to make a special trip to get them ourselves because they don’t even try to find a replacement. We have to make another trip soon because we are missing items.”

Another customer recently criticized a Kroger store for not accepting cash.

The customer tweeted: “Who noticed this is common in supermarket chains? This is at @RalphsGrocery, a @kroger franchise.”

The frustrated user added: “At least six checkouts have ‘No Cash’ signs posted on them. “The transition to a cashless society continues to happen quietly.”

Additionally, self-checkout makes many Kroger shoppers’ blood boil.

For example, a customer in Atlanta, Georgia was so frustrated that he threatened to shop at Whole Foods.

“I just left @kroger. They had one cashier working the register, one managing self-checkout, and ZERO managers on the floor. They were all upstairs in the office,” the customer said on X.

“How do I know that? Because I was up there and found her. Went to @WholeFoods.”

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Aila Slisco

Aila Slisco is a Dailynationtoday U.S. News Reporter based in London. His focus is on U.S. politics and the environment. He has covered climate change extensively, as well as healthcare and crime. Aila Slisco joined Dailynationtoday in 2023 from the Daily Express and previously worked for Chemist and Druggist and the Jewish Chronicle. He is a graduate of Cambridge University. Languages: English. You can get in touch with me by emailing:

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