DENVER (CBS4)– Journey points at Denver Worldwide Airport have been felt by hundreds this week, from the Southwest ticket counter to long-term parking tons. The vacations are approaching and DEN is likely one of the busiest airports within the nation. This week’s vacationers surprise in the event that they’ll face the identical points within the coming months.
“That is the third Southwest flight I’ve flown just lately and usually they’re the most effective airline. It was a very totally different expertise than common,” mentioned Lauren, a frequent flyer. “The workers simply appeared drained and annoyed.”
Lauren, Jason and their son flew into Denver for a household birthday. They spent longer ready for essential baggage than anticipated.
“Getting off the flight, usually the stroller is there proper once you get off the aircraft. We needed to wait an hour, simply standing proper outdoors the airplane,” defined Lauren. “The pilot needed to go down himself and get the stroller.”
They’re grateful for the pilot who went above and past, nevertheless it turned clear the pandemic’s impact on air journey is ongoing.
“We’re experiencing staffing challenges, something from our concessionaires to our shuttle bus drivers. We wish to fill positions, particularly earlier than we hit the vacation season and site visitors will increase,” mentioned Alex Renteria, spokesperson at Denver Worldwide Airport.
DEN has hosted two job gala’s just lately and Renteria says these have proven to achieve success, however they’re nonetheless trying to fill positions. DEN is internet hosting one other job honest on October 23 for concessionaires situated at Mile Excessive Area.
“We will be sincere and say to passengers that in the event that they’re touring throughout peak occasions, they might have to attend in an extended line than they’re used to. That’s only a actuality we face proper now, till we are able to beef up our workers,” mentioned Renteria.
DEN says it’s doing all the pieces in its energy to make sure that if the traces are lengthy, they go rapidly. Or that passengers are not less than conscious they might be ready in a protracted line. The airport is strategically putting extra staff all through the terminal to assist individuals navigate.
Renteria says there’s welcome news for vacationers who’ve turn into accustomed to taking additional steps round building.
“Earlier than Thanksgiving, these building partitions in the course of the terminal on stage 5 and stage six might be eliminated. Now you’ll be capable of stroll straight via, which is able to assist passengers rapidly get to the checkout counters and the bags declare,” mentioned Renteria.
Regardless of the promised progress, the effort households like Lauren’s have endured whereas navigating DEN have been sufficient to change vacation plans.
“Truthfully, with how all the pieces is that this 12 months, it makes us extra eager about staying dwelling.
Touring was much more enjoyable,” mentioned Lauren.
https://denver.cbslocal.com/2021/10/12/denver-international-airport-holiday-travel-pandemic/ | Pandemic Influence On Air Journey Will Trickle Into Holidays – CBS Denver