My agent left me an EXTREMELY rude note about my house – I’m angry but some say I’m wrong

One TENANT was upset about an “extremely rude” email she received from the landlord, but her view has left people divided on the issue.

The Australian tenant took to Reddit to share the message she received detailing an upcoming inspection of the property.

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In it, the agent said the owner of the property wanted to come and view it herself.

Further down the note, the agent pointed out several “messy” areas around the home that could be “cleaner,” which infuriated the renter.

The email reads: “The owner is in town and would like to see the unit for herself. Can we please book for the inspection on Tuesday 18/10/2022 between 9am and 12pm, we will confirm a specific time closer to the date.

“On inspection we found that the bedrooms are untidy, clothes on the floor, cobwebs near the balcony doors, the bathroom and shower area can be cleaner. I would suggest cleaning up the place to better represent it to the owner.

“Thank you for your cooperation (sic).”

The Reddit user, known as “juniperjules,” said she was offended by the suggestion the property wasn’t cleaned up.

“Is it just me or is this extremely rude of the property?” she wrote in her Reddit post.

“I’m fed up, it’s our HOME.”

Included in the social media post was her response to the agent defending the condition of her home.

She said: “Just to note as we are very busy people with a lot going on the flat will not always look like a show house and will sometimes look occupied.

“I would suggest checking the notes and photos from the previous actual ‘inspection’ and seeing that it was spotless at the time.

“Because this previous visit was labeled as an ‘evaluation’ and not an official inspection, we didn’t take the time to make it aesthetically pleasing for you and you have therefore caught us between our cleaning and tidying cycles.”

‘NOT POLITE’

She added: “I apologize if this email came across as confrontational, that’s not my intention, but we found your comments to be quite rude and so just wanted to clarify that if it had been made clear that this was what we would do an inspection was of have endeavored to widen the device for your viewing.”

Many commentators on the post sided with the tenant.

One wrote: “I purposely make sure I have some clothes laying around. It shows that the place is not always inhabited impeccably.

“My real estate agent said her inspections are primarily aimed at making sure there is no physical damage to the property, not when there are clothes on the floors/beds and some cobwebs.”

A second person said: “Yes, I don’t bother with clothes when I inspect them, as long as there’s nothing that will cause permanent damage, that’s all I care about.

“After the first two inspections you can see how people are and I haven’t done any more for the next five years except changing the lightbulbs etc for them.”

While a third added: “As an owner, that’s all I care about. My agent gets back to me and mentions dust from cobwebs, clutter etc and I say I don’t care.

“All these things can be cleaned when the tenant moves out. I only deal with actual damage that takes time and money to fix.

“Damn, the place I live is a mess, I have kids and a busy life, why would I expect the person renting my other house to have life easier than mine.”

Others, however, thought the problem lay with the owner rather than the agent.

One commenter said: “The owner is probably clueless and pressuring the agent.”

While a second chimed in: “Those are probably the owner’s words. If he has a problem, it will be forwarded to the agent.

“The agent is only a messenger, otherwise he wouldn’t waste his time with such letters.”

Another thought, prompted by the tenant himself, wrote: “Well I mean it’s really your own fault – it’s rude of the estate agent to say that but it shouldn’t need to be said. Clean up your shit.”