BIG fast food chains have plans to deliver their customers’ orders faster.
Wendy’s is one of those restaurants, introducing its Global Next Gen High-Capacity Kitchen, which will increase food production by 50 percent.
The kitchens have already been implemented at two locations, one in Kansas and one in Oklahoma.
Wendy’s new design includes a double-sided kitchen with more features.
The design also ensures faster service throughout the restaurant.
“Reduced travel distances for crew members through strategically placed front counter, drive-through and expanded storage capacity to improve overall operations while improving crew comfort and speed of service,” according to a company press release cited by The Street.
Wendy’s plans to open 200 next-gen locations by the end of the year.
Wendy’s isn’t the only restaurant that focuses on quick service.
McDonald’s began installing order kiosks in its restaurants well before the Covid-19 pandemic.
During the pandemic, the diner eased its focus on speedy service by doing away with its popular all-day breakfast.
Bill Garrett, senior vice president of McDonald’s U.S. operations, said in a statement released by QSR Magazine that the decision to scrap the breakfast menu’s extended hours was made to make things easier for employees.
“In order to simplify operations in our kitchens and for our team, and to provide our customers with the best possible experience, we are working with our franchisees and local restaurants to focus on serving our most popular dishes and will start making some dishes temporarily off the menu over the next few weeks,” Garrett said.
KFC has also redesigned its restaurants for convenience, creating new locations with two drive-through lanes and a separate entrance for online orders.
The goal of the new design is to create a “more forward-thinking, efficient restaurant inside and out that optimizes all access points to KFC,” the company told Insider in 2022.
Some drive-thru restaurants don’t have dining rooms, just a lobby where orders can be taken.
There are also dedicated parking spaces for online and delivery orders in the next-gen models.
The first restaurant of its kind opened in Berea, Kentucky in 2021.
Other fast food chains like Burger King have started pouring more money into their restaurants.
As part of Burger King’s Royal Reset announced in 2022, the company invested $250 million in restaurant renovations, new tech and kitchen appliances.