Kroger announces expansion of its popular service saying it will ‘meet our customers’ unique needs’ and save them money

KROGER just announced that it will be expanding its delivery presence and offering “cost-saving offers.”

The grocery giant has opened a new facility serving the Larimer County, Johnstown, Northern Colorado region.

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This new facility will allow more customers to receive grocery delivery – and at a lower cost.

The nearly 57,000-square-foot facility in Johnstown, Larimer County will work with the fulfillment center in Aurora, Colorado, according to a company press release.

Kroger also stated that every order at the Aurora facility is of the highest freshness.

Employees then pick up all orders, place them in air-conditioned vehicles and take them to the new facility in Johnstown.

Orders are placed on refrigerated vans that deliver directly to the customer’s doorstep.

“Kroger Delivery allows us to meet our customers’ individual needs and provide value, such as exceptionally friendly service from our world-class uniformed drivers and a personalized shopping experience without compromising convenience, value and selection,” said Rebekah Manis, Senior Director, Kroger Delivery Fulfillment Centers.

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Customers can choose from fresh items such as Our Brands products or other national brands.

Kroger said in a statement that the move will provide lower prices and more affordable options.

Northern Colorado shoppers can also browse thousands of digital coupons and use them on their phone or computer.

Additionally, the Boost by King Soopers annual grocery delivery membership program is offered to eligible customers as a free 30-day trial or can subscribe for $7.99 per month.

WHAT IS KROGER DELIVERY?

Back in 2018, Kroger and Ocado Group joined forces to create a delivery network that combined artificial intelligence with advanced robotics and automation.

In its automated “hubs,” the partnership uses advanced AI to determine the packaging process and ensure all products are properly packaged.

They also ensure that as few bags as possible are used to reduce waste.

Once the orders are assembled, employees carry out quality checks.

Each Kroger delivery truck holds up to 20 orders and can travel up to 90 minutes from the hub and facilities to make deliveries.

Currently, Kroger has customer fulfillment centers in:

• Monroe, Ohio
• Groveland, Florida
• Forest Park, Georgia
• Pleasant Prairie, Wisconsin
• Dallas, Texas
• Romulus, Minnesota
• Aurora, Colo
• Frederick, Md

Kroger’s CEO says the Albertsons merger will result in better service where shoppers will “feel like it’s their only store.”

Additionally, shoppers slammed Kroger’s self-checkout saying, “I don’t work for you.”