Is Spectrum broken? Problem explanation

SPECTRUM is one of the largest US internet providers.

On December 7, 2021, some users complained about service outages in their area.



NINTCHDBPICT000698708091Credit: Getty

Is Spectrum broken?

On December 7, hundreds of Spectrum customers complained of outages starting at 1:19 a.m. EST.

As of 6:34 pm, there are still at least 500 users who say they are having problems.

45% of users had problems with their landline network, while 40% said they had experienced a total outage.

15% of users said they had no signal.

More to follow…

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