A TIKTOK moderator said in a class-action lawsuit that the company allegedly accused her and other moderators of viewing graphic content such as child rape and cannibalism videos an average of 12 hours a day.
The plaintiffs claimed they were “supervised by [TikTok developer] ByteDance and TikTok through their software … to monitor employees to ensure they stay on top of the platform during business hours and strictly adhere to breaks”.
The “highly toxic” collective work conditions left Frazier – and other executives – with “significantly” post-traumatic stress disorder (PTSD), anxiety, depression, and trauma. ” else, according to the lawsuit.
TikTok operators “witnessed thousands of acts of extreme violence and violence, including sexual assault, genocide, rape and mutilation,” the lawsuit said.
This includes “videos of the genocide in Myanmar, mass shootings, children being raped and animals mutilated.
“Content moderators like Plaintiff Frazier spend twelve hours a day reviewing and moderating such videos to prevent disturbing content from reaching TikTok’s users.
“Content moderators also face repeated exposure to conspiracy theories
This includes “misinformation about taking part in the census, lying about a political candidate’s citizenship status or eligibility for public office, and manipulated videos.” manipulate or fabricate elected officials”
Millions of videos – including this kind of graphic content – are uploaded to TikTok daily, and the social media platform relies on moderators to remove videos that don’t meet the terms of service.
The number has resulted in “extreme fatigue, dissociation, difficulty sleeping,
excessive weight gain, anxiety, nausea, and other digestive problems,” the lawsuit states.
Frazier claims in the lawsuit that moderators must work no more than four hours but often work three times longer.
They were allowed a fifteen-minute break and an hour-long lunch, according to the lawsuit, filed in Los Angeles federal court on December 23.
If the moderators get past that, TikTok is accused of withholding the payment, according to legal action.
“Due to the sheer volume of content, moderators are allowed no more than 25 seconds per video and simultaneously watch three to ten videos at a time,” the lawsuit states.
ANSWER TO TIKTOK
Frazier’s legal action seeks compensation for alleged psychological harm and a court order forcing TikTok to set up a health fund for moderators.
A TikTok emailed The Sun responding to the lawsuit.
“While we do not comment on ongoing litigation, we strive to promote a caring work environment for our employees and contractors.
Our Safety team works with third-party companies in the important work of helping to protect the TikTok platform and community, and we continue to expand the wide range of healthcare services to people Censorship feels mentally and emotionally supported. ”
We pay for your stories!
Do you have a story for the US team The Sun?
https://www.the-sun.com/news/4367281/tiktok-moderators-disturbing-videos-child-news/ Inside the hellish world of TikTok mods who ‘watch thousands of child rapists & cannibals and get punished for taking breaks’