A WALMART employee claimed she knew when shoppers attempted to steal from self-checkout.
The supermarket worker said she gets a warning on her handheld device if an item isn’t scanned.
Bre (@brebre42010) shared a clip in which she appeared frustrated with suspected shoplifters.
The text appeared on the screen: “I see people stealing [the] Self-checkout as if my phone doesn’t notify me of every missed scan.”
During the six-second video, Bre could be heard sighing.
TikTokers were curious to see if Bre’s handheld would let her know when items weren’t being scanned.
Bre confirmed in the comments section that the tool warned her when customers didn’t check out the merchandise.
Former Walmart employees have shared how they managed to stop the checkouts of customers they accused of stealing.
Employees can pause a kiosk if they detect suspicious behavior.
That means customers can’t do anything and have to wait for an employee to release their machine.
Another former Walmart employee Athenia (@obeygoddess) warned in one clip: “These TC devices allow us to see everything you buy, how much your total purchase costs, and how much each item costs.”
She said workers can see how many items the customer is buying and which self-checkout machine they are using to scan the goods.
Athenia said it seemed like something was wrong with the machine when they stopped a kiosk.
She said: “If we suspect you’re stealing there’s an option at the bottom that says ‘Pause transaction.’
Theft remains an ongoing problem for supermarket chains like Walmart and other large retailers.
A 2021 study by the National Retail Association found businesses are losing nearly $100 billion due to downsizing.
Walmart CEO Doug McMillon said CNBC Squawk Box in December 2022 that thefts “are higher than in the past.”
The chain has resorted to implementing anti-theft strategies ranging from placing spider wraps around merchandise to warning customers of the effects of shoplifting on signs.
However, not all anti-theft measures were welcomed, with customers claiming it was “impossible” to shop if you put items behind plexiglass.
Ida Kress, the president of Giant Foods, criticized organized crime.
Kress told the radio station in Washington, DC WTOP News: “They steal everything from roast meat to shrimp and deodorant to razor blades and whatever.”
He feared the increasing violence associated with shoplifting could cause Giant Foods stores to close.
Giant Foods has taken a number of measures to curb theft, including hiring additional security guards and limiting the number of items customers can scan at self-checkouts.