A DINER at a restaurant was left furious after discovering a hidden £28 charge secretly added to his bill.
The customer had gone out to dinner with five friends at a restaurant in Sydney, Australia, raking in a total bill of $480.
But despite the already expensive kitchen, when they prepared the payment they were shocked to see that it wasn’t the final amount.
A hefty $48 (£28) service charge was added in tiny writing at the bottom of the restaurant’s receipt.
The angry guest claimed there was no mention of an extra charge on the menu which they double checked.
And the restaurant’s website says only groups of seven or more will be charged an extra 10 percent, reports Yahoo News.
As a result, the angry guest took to popular social media site Reddit to upload his receipt.
And the customer didn’t hold back when they blew up the restaurant.
They wrote, “Shameless charges for services and no notification in half-font menu.”
The post continued, “I was in a group of ‘new’ friends who didn’t care, so I didn’t want to get up at everyone’s grill for $10 each…but I took over the list for the reddit community, so they all are.” aware that this shit is happening.”
Redditors were quick to comment on the situation and largely sided with customers.
“Cheeky like. And starting a dangerous trend,” one person wrote, suggesting hitting the restaurant “where it hurts” with a 1-star Google rating.
While a second said: “And there’s a place to leave a tip… Unbelievable.”
A third commented: “Really needs to have it on their menu for them to apply as there will be people eating there who haven’t booked online.”
However, not everyone was against including a service fee, with some users defending the additional cost.
One Redditor who claims to work in hospitality said, “Depending on the situation, I think that’s fair.
“When we work at the Rosehill and Randwick racecourse restaurants we have two to four bartenders serving all the drinks for the 20 to 30 tables, while the waiters only have a few [of] Tables, it was all on the table charge and that could be a lot of drinks as there was a drinks package per head.
“Tips were pooled and divided among all employees, although waiters were sometimes given cash tips separately.
“But all tips were passed on to the employees.”
https://www.the-sun.com/news/6402817/went-dinner-furious-hidden-charge-bill/ I went to dinner and was furious at a £28 hidden charge secretly added to my bill in tiny writing