I was accused of stealing because of Walmart’s bizarre business policies — it didn’t matter that I had my receipt

A WALMART customer claims she was wrongly accused of theft because of the store’s bizarre return policy, even though she had a receipt.

Sharing her experience on her TikTok page, the woman claimed a store employee refused to exchange her defective detergent.

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The shopper claims she spent $25 on Tide laundry detergent, but when she got home she found the bottle was leaking due to a hole in the bottom.

The incident happened two days later when she returned to Walmart to exchange the defective item.

“So two days later I go back to return it and I just wanted one that didn’t have a hole,” the woman explains in her video.

“I had my receipt and the ladies were like, ‘You can’t return that. We have a 24-hour return policy for defective products.”

The TikToker explains to the employee that she does not want a refund, but an exchange for a new one.

“I was like, okay, I don’t want to return it, I just want one that doesn’t have a hole,” she says.

However, the clerk tells her that the store can’t do anything about it.

Then things went bad for the patron.

“I was like, okay, whatever, I’m going to record it or something. And I tried to take it, and this b**** is like, ‘No, I can’t let you take that,'” the woman says.

The TikToker goes on to claim the employee assumed she took the detergent off the shelf, purposely punched a hole in it and tried to return it.

“So she accused me of stealing it and wouldn’t let me take it out of the store even though I had the receipt,” she says, adding that she lost the $25 on the item.

“So I lost $25 that day and haven’t been back to Walmart since.”

Walmart did not immediately respond to a request for comment from The US Sun.

The retail giant’s website doesn’t give customers a specific deadline as to when they can return defective or damaged items.

“If an item you received from Walmart.com is damaged or defective, you may return it by mail for a refund or replacement or to any Walmart store for a refund,” it says it on the Walmart.com website.

Customers who purchased items in-person from Walmart locations have a 90-day return policy after purchase, the company’s website says.