A STUDENT was “eviscerated” after buying a brand new MacBook laptop – only to be given crates of Wheetabix instead.
Yoshihito Kamogari, 20, said he felt cheated after unpacking his disappointing Amazon delivery.
Originally, the student had planned to fly home to Japan with the money over Christmas.
But after saving his money from his job at a Japanese restaurant, Yoshihito sadly realized he couldn’t afford the tickets.
The University of East Anglia student then opted for a new Apple laptop instead.
But after excitedly unpacking his Amazon delivery on November 18, he said his “heart sank” when he saw his new laptop had been swapped out with breakfast cereal instead.
Despite dumping his hard-earned savings on the confusing delivery, the 20-year-old said he still has “no support from the company”.
He told The Argus: “When I opened the package and there was only two boxes of Weetabix, my heart sank.
“I was gutted.”
Luckily, the student had bought the laptop in monthly installments of £279 – rather than paying the full £1,399.
But after contacting Amazon, Yoshihito said the company responded by immediately freezing his account rather than refunding his lost savings.
Now he fears he will have to keep paying for the fraudulent package as he cannot cancel the direct debit while his account is suspended.
The business administration student is stuck in his expensive predicament and now fears that his savings have been cheated.
“I have no idea what’s going on. I think I’ve been scammed,” he added.
It was so stressful for him – he can’t eat muesli anymore
Shun Tomii, Yoshihito’s boss
The young student has since received help from his boss, Shun Tomii, owner of Norwich’s Shiki restaurant, to demand answers from the retail giant.
He said: “Amazon didn’t explain what happened and they assumed there was a breach of policy and they froze his account so he couldn’t contact anyone at all.
“The bank said they can’t cancel his direct debit because it depends on Amazon.
“I’m trying to gather as much information as possible to help him get out of this terrible mess.”
The restaurant boss added he believes his employee was the victim of a scammer.
“I’ve searched online and there are other people like Yoshi who have received Weetabix boxes after placing Amazon orders,” he said.
“It’s absolutely not his fault.”
An Amazon spokesman said: “This has been brought to our attention and we have launched an urgent investigation.”
https://www.the-sun.com/news/6805389/laptop-amazon-nasty-shock-opened-parcel/ I ordered a laptop from Amazon but got a nasty shock when I opened my package – now I’ve got £1,399 out of my pocket