A STAFF said she found a terrified dog stuffed under the seat of Southwest Airlines going to the bathroom all over her handbag and designer shoes.
After taking her seat, she heard crying from the floor and found a large stuffed dog underneath.
Brusky said: “The dog was very upset and kept trying to get up. “I was afraid to put my foot down for fear the dog would bite me.”
Visitors said there was a problem with the plane, forcing it to return to the gate.
She said the dog became very upset and “defeated all over my legs and bag.”
Brusky’s husband tried to get the attention of the flight attendant, who allegedly said she wouldn’t clean up the mess.
Instead, the flight attendant is said to have asked Brusky and her husband to get out of the row and move to the back of the plane.
Brusky said that she and her husband were unable to sit together after switching seats.
Brusky said: “I lifted my leg and had diarrhea and it felt like it was pouring down my leg. When the plane returned to the gate, the flight attendant cleaned the plane.
However, Brusky claims that the dog “pooted” six more times on the plane.
“I was covered in it. I couldn’t use my hands,” she said.
“And we couldn’t go to the bathroom because we were at the gate,” says Brusky, who says she can wipe herself with the wipes she brings on the plane.
Brusky said the flight attendant told her the dog was allowed on the flight because it was a service animal, but she insisted that the dog was a puppy and untrained.
“You could tell he was a puppy. He cried from the moment I sat down,” said Bruce. “Service dogs don’t move.”
The passenger said she was “absolutely humiliated”, adding that she felt “mistreated” by the staff.
Her Louis Vuitton sandals and handbag were destroyed.
‘HUMILIATED AND MISTREATED’
“I feel that the dog is treated better than I am, a paying customer,” she stated.
Brusky contacted Southwest Airlines on December 14.
She said all she got in return was a “computer-generated” message from the airline and a $200 voucher for a future flight.
“We know how disappointing it is to have a flight delay, and I am sorry that your travel with Donald to Cancun was disrupted,” read an email from Southwest Airlines that Brusky shared with The Sun.
“We apologize for your inconvenience — even more so with the unforeseen circumstances with other Customers’ animals that arise on board.”
Brusky, a frequent airline customer, believed the response was insufficient and has since reached out to both the airline’s chairman and CEO but has received no response.
Brusky calls the whole ordeal “mortal and completely unrestricted” and hopes the airline will make changes to the animals on their flights.
The Sun has reached out to Southwest Airlines for comment but has yet to receive a response.
https://www.the-sun.com/news/4484541/woman-found-terrified-dog-stuffed-seat-southwest-airlines/ I found a scared dog tucked under my Southwest Airlines seat that went to the bathroom ALL OVER my designer handbag