A CUSTOMER has claimed he sought revenge on Walmart staff after a dispute over a self-checkout complaint.
The frustrated Clermont, Fla. man took to social media and berated the multinational retail chain for “customer service issues.”
The clip showed TikToker @waydwonsth confronting a Walmart cashier when he asked for staff to borrow his cart load of goods.
The worker appeared calm during the heated exchange but insisted he could not help the customer with his request.
The disgruntled customer said, “What you’re telling me is that the checkouts close at 8pm and you’d prefer I picked up all the groceries right there and just left them in the cart.”
“And then leave the store to get someone to call for me.”
The cashier replied, “Unfortunately, we only have about two people at the self-checkout and the rules say we can’t have more people for a whole line there… It would be too crowded.”
The customer said, “I’m not going to sit and go to the self-checkout, that’s all.”
The two men continued to argue, and with no end in sight, the TikToker then claimed he wanted revenge.
He said, “So what you’re trying to tell me is that Walmart just doesn’t care enough about us, its customers, to call us.”
“It’s a decision right, either you call me or I’ll just leave all the stuff here.
“I won’t tell, it’s not my job, I’m a paying customer, I came to pay for things, but I didn’t come here to work.”
The man then leaves his full shopping cart to the staff to put away and leaves the store – without Walmart making a profit.
The video has more than 320,000 views.
However, fans were divided on who to blame.
“Poor cashier, it’s not his fault,” said one TikToker.
“Customers not understanding they are complaining to the wrong person,” added one.
“Honestly, personal opinion, I’d much rather go to self checkout anyway,” noted a second.
“I avoid Walmart,” commented a third.
“I agree this is crazy – so many people need jobs and businesses do that,” said another.
The US newspaper Sun Online has reached out to Walmart for comment.
Another customer said she was denied a basic supply at the Walmart self-checkout and threatened to call company headquarters to get the right price.