Cruise company files for bankruptcy after abruptly canceling trips – with thousands still owed to passengers

HOLIDAYERS are furious after their trips were canceled and not offered refunds as cruise company Project Neptune files for bankruptcy.

Thousands of residents in southern Jordan spent their savings on the trip of a lifetime, only to learn a few months before the trip that the trip was canceled.

Lynette Clark spent around $6,000 on the trip and is fighting to get her money back

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Lynette Clark spent around $6,000 on the trip and is fighting to get her money backPhoto credit: KSLTV
Laurel Bjornberg said she and her partner had “nothing” after their trip was canceled

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Laurel Bjornberg said she and her partner had “nothing” after their trip was canceledPhoto credit: KSLTV

Some, like Lynette Clark, had their tour canceled twice by Latter Day Travel due to the pandemic.

Clark was scheduled to visit three temples in three countries and had excitedly rescheduled her trip for August 2023.

However, in February she received an email saying the tour would not take place.

“We had to pay more money than we originally did when we had to postpone it. So it’s around $6,000,” she told KSLTV.

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“All of a sudden, out of the blue, we got an email saying you can’t do that.”

The company cited inflation and higher travel costs as reasons for the cancellation.

It added that Latter Day Travel was “exploring options as to whether it could provide travel opportunities” and that they “sincerely hope to find a way” to utilize travel credits in the future.

Laurel Bjornberg paid nearly $5,000 for her trip with the company and received the same cancellation notice as Clark.

“It’s a lot of money for us. We paid for our trip and then we have nothing,” Björnberg told the news agency.

Clark explained that she was interrupted by the company while seeking help.

“They won’t email us, they won’t call us back… I hope we get our money back,” she said.

On August 25, Project Neptune, also known as Latter Day Travel, Cruise Builder and Vacation Builder, filed for Chapter 11 bankruptcy.

The file contains the names of 2,232 people who paid for their trips but did not go on vacation or receive a refund.

The company has over $100,000 in assets but owes over $2.6 million.

Disappointed customers received a notice of bankruptcy filing and the opportunity to file a lawsuit with the court on September 1st.

However, receipt of the notice is not sufficient to receive part of the compensation. Instead, holidaymakers must provide proof of entitlement by November 3rd.

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The case is being overseen by Judge Peggy Hunt, but a bankruptcy lawyer told KSLTV he wasn’t confident people like Clark and Bjorberg would get their money back.

The US Sun has reached out to attorney Mark C. Rose, who represents Project Neptune LLC, for comment.

Project Neptune filed for Chapter 11 bankruptcy last month, owing over $2.6 million

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Project Neptune filed for Chapter 11 bankruptcy last month, owing over $2.6 millionPhoto credit: KSLTV

Aila Slisco

Aila Slisco is a Dailynationtoday U.S. News Reporter based in London. His focus is on U.S. politics and the environment. He has covered climate change extensively, as well as healthcare and crime. Aila Slisco joined Dailynationtoday in 2023 from the Daily Express and previously worked for Chemist and Druggist and the Jewish Chronicle. He is a graduate of Cambridge University. Languages: English. You can get in touch with me by emailing: ailaslisco@dailynationtoday.com.

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